Returns Policy

How do returns work?

It’s easy to return an item if you’re not satisfied. Items must be returned in their original condition; shrink-wrapped products must be unopened.

We will issue a refund to your original form of payment for items returned within 30 days.

Books, DVDs and CDs (in their original, unopened, shrink-wrapped condition) can be mailed with the original packing slip to:

Amazing Facts Oceania
PO Box 1320 Paradise Point, Qld 4216


Items That Cannot Be Returned

Since an eBook is a digital product, there is nothing to return. We do not accept e-book refunds, once purchased there is no refund. We are unable to accept returns for gift cards.
Bulk orders of 50 or more copies are non-returnable.
If your return is shipped after the timeframes indicated above or without a packing slip, we regret that we cannot issue a refund or send the merchandise back to you.

NOTE: Shipping charges are non-refundable.


Returning Items Bought in other bookstores.

Most bookstores have their own returns policy. If you purchased an Amazing Facts Bookstore product from another store, please check with them regarding their return policy. Amazing Facts Bookstore does not accept returns purchased from another store.